Russell Alton

Sr. Technical Program Manager

As a highly skilled and motivated Senior Technical Program Manager within the NAF Initiative Management Office, I have successfully led and executed numerous large-scale technology projects and programs. My role involves acting as a vital liaison between the business and technical leaders, requiring me to meticulously plan and implement projects and programs while adhering to various project management methodologies. Throughout my tenure, I have excelled in creating and maintaining comprehensive project/program documentation, submitting detailed progress reports to stakeholders and senior managers, and establishing robust standards and methodologies.

Sr. Technical Project Manager

Trellis Advisors is the corporate development arm of a large network of Corporate Acquirers, Growth Equity
Investors, Private Equity, Family Offices and Lenders.
As the Sr. Technical Project Manager for Trellis Advisors I was responsible for the successful completion of:

• Due Diligence
• Portfolio Company Integration
• Portfolio Company Growth
• Portfolio Company Sale

Each of these steps brings the companies to the level of excellence that our Fund requires to be acquired and
then sold by our Private Equity Firm. Our Fund is focused on high tech SaaS companies that sell software at the enterprise level. Many of these companies start off small when we acquire them and then are turned into companies with 10’s or 100’s of people and 10X revenue. Trellis Advisors gives me the opportunity to work with many startups and I have contributed to many successful turnaround stories.

VP of Customer Operations

Helping to create an inspiring workplace where talented people are empowered to build great software and a great company. As the VP of Customer Operations I oversee and manage implementations, customer success, quality assurance and compliance.
• Leading all things related to Customer Success to include:
• Customer metrics - Constant improvement of the product and interaction with borrowers
• QA - Quality and an error free environment is what we are working on everyday
• Direct interaction with the client to make our SaaS platform the best it can be
• Day to day CS team management
• In charge of compliance with SOC2 Type 2 regulations, process and policy documentation
• Agile project management adviser and auditor
• Sales engineer for more complex engagements with larger customers
• Technical and relationship integrations management with new and existing partners

Director of Technology

Guiding a team of developers and business analysts to build financial and technological solutions that elevate Axia to a new level of productivity. Using Ellie Mae’s Encompass Loan Origination System and Power BI to make the company and each of its departments as functional and as lean as possible.

• Created new intranet on WordPress platform to distribute information throughout the company safely and securely.
• Directed a team of developers to create a new web presence with the ability to apply for new loans
• Directed an internal team of .NET programmers to extend Ellie Mae’s Encompass and make it more efficient and easier to use for the operations team
• Migrated servers to Amazon Web Services(AWS) and Azure to improve reliability, availability, and scalability for websites, archive data, and CRM.
• Migrated reporting to SQL Server Data Warehouse and used PowerBI for reporting
• Saved company $100,000 by negotiating a more favorable contract with Dell Computer.
• Increased revenues by 35% by implementing a new point-of-sale.
• Reduced file flow by more than 30 minutes per file, increasing efficiency of operations.

CTO

As the Chief Technology Officer for Big World Consulting, I was in charge of software development, data entry, project management and team recruiting on an international level. Daily team management consists of; coordinating projects on various continents with multiple clients, monitoring and maintaining budgets, communicating effectively with clients, overseeing the completion of quality work, and ensuring client satisfaction throughout each of the projects.
• Directed software development, data entry, project management, and team recruiting on an international level.
• Established communication channels to effectively partner with clients, sales, and marketing to initiate and manage projects through the full lifecycle
• Developed systems to source and recruit highly talented developers worldwide (US, Ukraine, India, China, Costa Rica).
• Managed .NET and LAMP-based programming environments in GIT repositories

Bachelors of Science Business Administration - CIS

As one of only seven polytechnic universities nationwide, Cal Poly Pomona is known for its learn-by-doing philosophy. The university offers undergraduate and graduate programs through its academic colleges as well as community access to traditional extension programs through the Extended University.

Product Management: Building a Product Roadmap

A roadmap is a simple but powerful tool for product development. A strong product roadmap supports your business objectives and product strategy. It can help you make decisions and answer critical questions. For example, how do you decide which projects to pursue, and which to defer until later? How can you know which projects will be important a few months from now, when the market is changing so quickly? And how do you get all the diverse groups in your organization aligned behind one particular plan?

This course shows how to build a product roadmap for your business—and gain critical stakeholder buy-in. See examples of what roadmaps might look like, and spend time learning the tools and techniques necessary to map the projects for your specific organization. Instructors Teg Grenager and Eldad Persky show you how to create strong, dynamic roadmaps that can help ensure that your team is working on the right projects at the right time.